DELIVERY & RETURNS

READY TO WEAR Returns Policy

Every body is different in their own unique way therefore not everything you order will be perfect for you.

If you need to return an item you have purchased, you have 14 days from the day you receive your order. That's 2 weeks for you to decide if the item is right for you.

Returns are only accepted on the following conditions:

1. The item is UNWORN

2. The original tags are still attached 

3. The item is returned in the original packaging

CANCELLATIONS

If you need to cancel your order for whatever reason (hopefully you won't have to!) you have 24 hours from placing your order to cancel. Please get in touch via email or Instagram. 

MADE-TO-ORDER
Returns Policy

For MADE-TO-ORDER products, returns/refunds are not accepted as each item is MADE-TO-ORDER just for you.

 

 Make sure you check the size guide before ordering OR add your correct measurements when ordering your MADE-TO-ORDER piece.

Alterations can be made for a small fee. Please note that delivery payment of your garment to be sent back for alterations will kindly need to be covered by the client. 

If you need any assistance in choosing the correct size, please get in touch via Instagram or email:

prettyaffluent@gmail.com

CANCELLATIONS

If you need to cancel your order for whatever reason (hopefully you won't have to!) you have 24 hours from placing your order to cancel. Please get in touch via email or Instagram. 

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UK DELIVERY

STANDARD DELIVERY:

£5 - Tracked Delivery (3-5 working days) 

SPECIAL DELIVERY 

£9 - Arrives Next Day*  

*Bank Holidays and weekends will affect this time frame. If selecting this delivery method with MADE TO ORDER items, your order will be sent out for SPECIAL DELIVERY as soon as the item has been made. Please bear in mind the lead time for MADE TO ORDER pieces. 

INTERNATIONAL DELIVERY

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ALL international orders are shipped using International Tracked and Signed For delivery method. Please bear in mind that as a British business, UK bank holidays and weekends may affect the delivery time frame. 

 

ORDERS TO EUROPE: 

Includes delivery to all of you elegant females in FRANCE, ITALY, SPAIN NETHERLANDS, GERMANY, AUSTRIA, BELGIUM

£16 - (3-7 working days) 

REST OF WORLD:

Please select your country at the CHECKOUT to see the delivery cost. If your country is not available at CHECKOUT, please contact prettyaffluent@gmail.com for your country to be added. 

 

* PLEASE NOTE * 

PRETTY AFFLUENT does NOT cover any customs charges/tax. duties. PLEASE be aware of this before purchasing. If you refuse the charge, you will not be refunded the shipping cost once your parcel is received back to PRETTY AFFLUENT.